Shelf data · Updated October 2026

What 120,000+ store visits tell us about the grocery shelf.

Since 2018, reps using AuditPro have checked more than 6.5 million products across more than 4,000 stores. At a typical visit, 26% of the products they track aren’t on the shelf. Here is what they find, and how long it takes to fix.

120,000+store visits
6.5 million+product checks
4,000+stores
26%of tracked products missing at a typical visit

What a visit finds

Each visit flags about 17 issues on average: 6 out-of-stocks and 11 voids. Stores are visited about every 33 days (median).

How fast gaps get fixed

Most out-of-stocks are back within three months. Voids don’t: half are still open after 90 days, and once a void has been there a while, 80% are still void at the next visit. Voids need someone to follow up with the store or the chain.

Share of shelf gaps fixed, by days since the gap was found Out-of-stocks: 56% back on the shelf within 45 days and 75% within 90 days. New voids: 34% fixed within 45 days, 50% within 90 days and 63% within 180 days. 0% 25% 50% 75% 100% 0 45 90 180 Days since the gap was found 56% Out-of-stocks 75% 34% 50% New voids 63%
Share of gaps fixed by the time of a later visit. Out-of-stocks are measured to 90 days.
Days after the gap is foundOut-of-stocks back on shelfNew voids fixed
4556%34%
9075%50%
180–63%

What a visit takes

The median visit takes about 26 minutes, and half take 11 to 40 minutes. Reps check a median of 45 to 52 products per visit, about 30 seconds per product.

How we measured

  • Source: AuditPro store visit data, 2018 to October 2026. Individual customers, brands and chains are not identified.
  • Product check: one product checked at one visit.
  • Not on the shelf: marked out of stock or void at that visit.
  • Gap: a product in stock at the last visit and missing at this one. It counts as fixed when a later visit finds it in stock.
  • Typical: medians, except where the text says average.

To cite this page: AuditPro, “What 120,000+ store visits tell us about the grocery shelf,” October 2026, auditpro.io/shelf-data.

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